Terms & Conditions
Last Updated: October 8, 2026 • Please read these terms carefully before accessing or using Projapoti Matrimony services.
Introduction & Acceptance of Agreement
Welcome to Projapoti Matrimony (referred to herein as “Projapoti”, “Platform”, “we”, “us”, or “our”), owned and operated by Projapoti, having its operating address at Arabinda Lane, N. N Road, Cooch Behar, West Bengal 736101, India.
By accessing our web portal (http://www.projapoti.in.net), creating a matrimonial profile, browsing candidate biodatas, or subscribing to paid services, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions, alongside our Refund and Cancellation Policy and Privacy Policy.
Matrimonial Eligibility & Lawful Intent
Projapoti is an exclusive platform dedicated strictly to facilitating lawful matrimonial alliances between eligible candidates and their families. To register or maintain an active account, you warrant that:
- Minimum Legal Marriageable Age: You are at least 21 years of age if male, or at least 18 years of age if female, as mandated under applicable Indian personal laws (including the Hindu Marriage Act, 1955 and Special Marriage Act, 1954).
- Marital Status: You are legally competent to enter into marriage under the laws applicable to you (i.e., unmarried, legally divorced with valid decree absolute, or widowed).
- Strict Matrimonial Purpose: The platform is solely for individuals genuinely seeking matrimony. Use of Projapoti for casual dating, commercial solicitation, advertising, extortion, or non-matrimonial networking is strictly prohibited and constitutes grounds for immediate account termination and legal action.
Two-Step Onboarding, Smart ID Verification (SIV) & Account Locking
To maintain the highest standards of authentic family trust and eradicate fraudulent accounts, Projapoti enforces a rigorous two-step onboarding policy:
Step 1 (Biodata Completeness): Candidates must complete at least 80% of profile dimensions within 30 days of registration.
Step 2 (Government ID Verification): Candidates must submit a valid Government ID (Aadhaar Card, Voter ID, Driving License, or Birth Certificate) to our AI-powered Smart ID Verifier (SIV) for identity authentication.
30-Day Policy: If either Step 1 or Step 2 is not completed within 30 days, the profile is automatically paused, hidden from match discovery, and blocked from sending Sacred Interests until verified.
90-Day Verification Validity & 15-Day Grace Period: SIV approval is valid for 90 days. Upon expiration, candidates receive a 15-day grace period to reverify their credentials before account auto-locking.
Membership Plans & Payment Gateway Terms
Registration and biodata browsing are free of charge. Candidates may optionally upgrade to Shubh Vivah Gold for enhanced matrimonial features:
- Pricing: Shubh Vivah Gold is priced at ₹199 per month (inclusive of all applicable statutory taxes including Goods and Services Tax).
- Payment Processing: Online payments are processed through RBI-authorized payment aggregators and payment gateways (including Instamojo Technologies Pvt. Ltd. and Razorpay Software Pvt. Ltd.). All transactions are encrypted with 256-bit bank-grade SSL security.
- No Deceptive Auto-Debits: Subscriptions are one-time payments for the chosen duration. We do not engage in unauthorized auto-debits without explicit customer mandate.
- Proof of Transaction: Upon successful capture, an electronic receipt detailing the Order ID, Payment Gateway reference, and validity dates is made available under the Subscription Ledger.
Code of Sacred Conduct & Zero Tolerance for Dowry
Members agree to communicate with dignity, reverence, and mutual respect. The following activities are strictly prohibited:
- Dowry Prohibition: In strict compliance with the Dowry Prohibition Act, 1961, demanding, giving, taking, or abetting the exchange of dowry directly or indirectly is strictly forbidden on this platform.
- Harassment & Obscenity: Sending vulgar, sexually explicit, defamatory, obscene, or threatening messages, images, or audio.
- Financial Solicitations: Requesting financial loans, emergency transfers, gifts, or cryptocurrency from matrimonial candidates.
- Impersonation: Creating profiles on behalf of another individual without their express consent or legal authorization.
Intermediary Disclaimer & Independent Due Diligence
Projapoti acts solely as an online matrimonial platform and intermediary as defined under Section 2(1)(w) and protected under Section 79 of the Information Technology Act, 2000:
- While Projapoti performs AI document checks via SIV and enforces phone/email verification, we do not guarantee the completeness, truthfulness, or character of any candidate.
- Family Due Diligence Mandatory: Members and their families are strongly advised to perform independent personal, financial, familial, and legal background verification before entering into matrimonial commitments or exchanging sensitive financial assets.
- Projapoti shall not be liable for any personal dispute, financial loss, emotional distress, or matrimonial failure arising from interactions between registered members.
Termination & Account Suspension
Members may pause or permanently close their matrimonial profile at any time from Profile Settings. Projapoti reserves the unreserved right to terminate or suspend access immediately without prior notice if a member is found in violation of these Terms, engages in fraudulent conduct, or submits counterfeit identification documents.
Governing Law & Jurisdiction
These Terms and Conditions shall be governed by, interpreted, and construed in accordance with the substantive Laws of the Republic of India. Any dispute, claim, or controversy arising out of or in connection with these Terms or the use of our services shall be subject to the exclusive jurisdiction of the competent Courts situated in Cooch Behar, West Bengal, India.
Grievance Officer & Communication Desk
For grievances or regulatory inquiries regarding these Terms, please reach out to our statutory Grievance Officer under IT Rules 2021:
Grievance Officer: A Ghosh
Entity: Projapoti
Address: Arabinda Lane, N. N Road, Cooch Behar, West Bengal 736101, India